District Education Center, 2520 East 12th Avenue, North St. Paul, MN 55109  651-748-7622

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North St Paul-Maplewood-Oakdale School District
Parent Portal User Guidelines and System Requirements

North St Paul-Maplewood-Oakdale Schools uses the Campus Student Information System to collect student data while also allowing parents to view the records of their children, including grades, schedule and attendance. Rights to the Parent Portal will be granted to parents or guardians of currently enrolled students.

Access to the Parent Portal is a privilege, not a right. The District reserves the right to deny access to anyone and to add or delete functions from the Portal at any time. Users of the Parent Portal are required to adhere to the following:

  • Portal users will act in a responsible, ethical and legal manner.
  • Portal users will not attempt to harm or destroy the school or the district’s data or networks.
  • Portal users will not attempt to access data or any account owned by another user.
  • Portal users will not use the Parent Portal for any illegal activity, including violation of Data Privacy laws. Anyone found to be in violation of these laws may be subject to Civil and/or Criminal prosecution.
  • Portal users who identify a security problem with the Parent Portal must notify the North St Paul-Maplewood-Oakdale School District immediately.

NOTE: Step-parents or Guardians that do not have legal custody of a child will not be granted Parent Portal rights unless a copy of legal documentation is attached to the Activation Request form.

To obtain access to the North St Paul-Maplewood-Oakdale Schools Parent Portal each user must submit a completed Parent Portal Account Activation Request.

You can expect to receive your account information within 1-2 weeks after receipt in the Information Services Office. Due to the large volume of Parent Portal requests at the beginning of the school year, you may experience a delay in receiving a response.

Security features of the Parent Portal:

  • Access to the Parent Portal is secured with SSL/TLS.
  • Access to the Parent Portal is as available and at your own risk.
  • After several unsuccessful login attempts, the Parent Portal account will become disabled. In order to use the account again you will need to e-mail the Parent Portal Helpdesk with a request to reactivate it.
  • All attempts at logging into the system are recorded, including a traceable audit trail, to the unique address of the computer attempting to connect.
  • Complex (strong) passwords are enforced for Parent Portal login.

Should you require assistance with Parent Portal:

  • Send an e-mail to: parentportal@isd622.org
  • Please include your name, your user name, your telephone number and a brief description of the problem when contacting the Parent Portal Helpdesk.
  • You will need to verify the e-mail address we have on file for you.

Concerns regarding Parent Portal data:

  • Grade posting should occur within ten school days following the due date of any assignment, project or assessment.
  • Parents with questions about Parent Portal data such as attendance, grades or performance marks are encouraged to address these issues in the following order:
    • Discuss the issue with their child.
    • Discuss the issue with the teacher via email or personally. A link to the teacher’s e-mail address may be found in the student schedule.
    • Discuss the issue with the Administrator in your child’s building.

System recommendations for home
computers to access the Parent Portal:

Platform

Supported Minimums Recommended Minimums
PC Macintosh PC Windows

PC Vista

Macintosh

Operating
System

Windows 2000 Pro OS X 10.2.8 2000 Pro
or XP
Vista OS X 10.5.x
Processor P3 G3 P4 1 GHz
32-bit
G4
RAM 256 256 512 1 GB 512
Internet
Browser
IE 6.0
Firefox 2.0.x
Safari 2.0.x
Camino 1.0
Firefox 2.0.0.6
IE 6.0
Firefox 3.0.x
IE 7
Firefox 3.0.x
Safari 3.2.1
Camino 1.6.5
Firefox 3.0.x
Java Plug-in Java 1.5.10 Java 1.3.1 Java 1.5.10 Java 1.5.10 Java 1.4.2
Adobe Acrobat
Reader
All Windows users need the most current version of Reader.

Parent Portal
District Education Center
Information Services
2520 East 12th Avenue
North St Paul, MN 55109






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