Technology Support

Chromebook/Device Information & Support

We are excited to be able to offer our students a 1:1 device experience for the 2022-2023 school year. We hope this document will provide information and support.

District 622 purchased enough devices for every student in grades K-12 to have their own, thanks to a generous grant from 3M and from federal Coronavirus funds.
All students should be using their District 622-issued device for both in-person and online learning.
Technology support is only provided for district-owned devices.

Device protection plan

A device protection plan is available for devices (Chromebooks and tablets) that are part of the District’s 1:1 take-home device program (Grades 6-12) and for K-12 families enrolled in 622 Online. The protection plan is optional. However, families will be responsible for the cost of any damage without the protection plan.

The plan cost is $30 per student per school year. If your student qualifies for free or reduced-price lunch, please complete this form.

By choosing not to participate in the protection plan, families will be required to reimburse the school district up to the total replacement cost of a device for any repair or replacement of a damaged or stolen device in the care of their students.

Covered Accidental Damages

Incident	Cost with protection plan	Cost without protection plan
Level 0 Damage (Limited impact on performance and learning - still usable)	$0 - first/each incident	$0 - first/each incident
Level 1 Damage (Affects performance of the device and ability to learn with its usage)	$0 - first incident $50 - after first incident	$50/each incident
Level 2 Damage (Broken screen or keyboard)	$0 - first incident $100 after first incident	$100 each incident
Level 3 Damage (Totaled or Lost)	$0 - first incident Cost of device after first incident ($275-$400)	Cost of device each incident ($275-$400)
Theft of device (police report or other evidence provided)	$0 Cost of device after first incident ($275-$400)	Cost of device each incident ($275-$400)

Items not covered
Lost/broken charger	$20 each incident	$20 each incident
Deliberate or negligent damage to the device	Each incident will be assessed and billed accordingly	Each incident will be assessed and billed accordingly

To sign-up for the device protection plan, please visit this link for instructions, or visit this website to begin the sign-up. If you have questions about the sign-up process, please contact anavis@isd622.org.

Student Technology Support

If you are unable to log into Student Portal but your password is working for other programs, please use the Password Portal to change your password.

One of these items may also be of help you:

Password Portal (change your password)
Schoology login for middle and high school students
Schoology Student Help Center
Campus Student (Student Portal) login
Student Gmail access
Clever login for elementary parents
- Log in to Clever using your student's Gmail along with the password information shared by their school.
- Once logged into Clever, you can access Seesaw, RazKids, IXL, and any other district learning system/app.
- Elementary video showing how to log on to devices, Clever and Seesaw.
Campus Parent (Parent Portal) login
- Campus Portal is used to send out texts, emails, and other important information from the district and your school.
- Is your contact information in Campus Parent current?
- Parents/guardians of newly enrolled students should get an email with login information.
- If you need help logging into Campus Parent please email parentportal@isd622.org.

In what ways will Chromebooks be used in the classroom?

The goal of the device initiative is to increase students’ communication, collaboration, critical thinking, and creativity while providing them with a device that will allow them to make decisions based on what is best for learning rather than on availability and access to technology.

It will be up to each member of the school faculty to determine how to best incorporate Chromebooks into his or her curriculum. All teachers have been provided training on how to best incorporate technology into their classrooms and will continue in ongoing professional learning as well.

Am I required to have internet access at home for use with the Chromebook?

You are not required to have internet access at home, but it certainly is helpful, and students will have increased access to tools and resources when they are connected to the Internet. If families do not have Internet access at home, they can employ the following strategies.

Chromebooks have many tools that are available offline. Students will be trained on their use.
Wireless is available in many public locations within the North St. Paul - Maplewood - Oakdale School District.
Qualifying District 622 families can get low-cost internet service from the following vendors:

Acceptable Use

Will students take the devices home?

PreK - grade 5 will not take their devices home.

Students in grades 6-12 will carry the devices home in order to do homework. Students are required to charge the device at home so it is ready for classroom use.

Will students keep the Chromebooks over breaks?

Students in grades 6-12 will keep the Chromebooks over all breaks except for summer break unless otherwise required by the District. The Chromebooks will be returned at the end of the school year for storage, maintenance, and repair.

What if a student forgets to charge the Chromebook?

Reasonable accommodation will be made so that the student can continue to participate in class activities.

Care and Maintenance

Students are responsible for the general care of their Chromebook. The Chromebooks are designed for school use and should be treated with care. Here are a few recommended precautions:

Treat your Chromebook as you would any valuable electronic device.
When not being used, store the Chromebooks in a secure place, out of sight.
Be gentle with the screen, keyboard, trackpad, and ports.
Don’t add stickers or markings to the Chromebook.
Don’t eat or drink near the Chromebook.
Avoid extreme heat or cold.
Do not take your Chromebook apart or make changes to the hardware or system software.
Do not lend your Chromebook to anyone.
Report any damage to your teacher or school media center immediately.

Responsible Use

Digital citizenship is an essential 21st-century skill. During the school year, teachers will be reviewing appropriate online behavior and acceptable use of resources. It’s important to maintain a family dialogue about educational, recreational, and social use of the Chromebook and other devices your student accesses. Chromebooks are connected to a network that is filtered for inappropriate materials, but user responsibility is still the best way to avoid pitfalls in the online world. Remember Chromebook use is monitored.

Here Are a Few Tips

Use Internet devices in a central location at home, rather than behind closed doors.
Help your student to focus on completing tasks and assignments before any recreational activities.
Help your student solve technical glitches by recording exactly what went wrong and when.
Ensure that your child understands that he or she should not give personal information to any person or any website without checking with an adult first.
Talk with your student about cyberbullying--encouraging him/her to be kind and to communicate clearly online.
Advise your child that anything they post, text, or upload may be forwarded, copied, and published to anyone--including future education admissions offices and employers.
Only registered users in ISD 622 will be able to login to the Chromebook, and all usage can be monitored.

Seesaw Resources and Tips

If activities are not showing up in the Seesaw class, try:

Shutting down your computer all the way and then restarting it every day.
Once in a Seesaw class, click on the assignments light bulb to refresh the activities.

Here are some video Seesaw and Tech tips for elementary students.

Here is a Frequently Asked Questions about Seesaw document.

Visit this Seesaw support website for more help!

Seesaw Support for Families

Schoology

District 622 uses Schoology, an integrated learning management solution that provides course management, mobile learning, and support for system-wide communication. Schoology enables our students, parents, and teachers to engage with learning materials and their school community from the classroom and beyond.

With Schoology, students can digitally submit homework assignments, review grades, participate in interactive discussions, receive announcements and feedback, take tests, write academic blogs, and more.

As a parent, you will be able to view your child’s activity within the platform. You and your child will be given login credentials. Student progress and activity will be monitored by faculty to ensure a safe, secure, and controlled environment.

Campus Student

North St Paul-Maplewood-Oakdale Schools uses the Campus Student Information System for students grades K-12 to collect student data while also allowing parents to view the records of their children, including grades, schedule, and attendance. Rights to Campus Parent will be granted to parents or guardians of currently enrolled elementary, middle and high school students.

Access to the Campus Parent is a privilege, not a right. The District reserves the right to deny access to anyone and to add or delete functions from Campus Parent at any time. Users of Campus Parent are required to adhere to the following:

Users will act in a responsible, ethical and legal manner.
Users will not attempt to harm or destroy the school or the district’s data or networks.
Users will not attempt to access data or any account owned by another user.
Users will not use the Parent Portal for any illegal activity, including violation of Data Privacy laws. Anyone found to be in violation of these laws may be subject to civil and/or criminal prosecution.
Users who identify a security problem with Campus Parent must notify the North St Paul-Maplewood-Oakdale School District immediately.

Note: Step-parents or Guardians that do not have legal custody of a child will not be granted Campus Parent rights unless a copy of legal documentation is provided.

New Users

Campus Parent (formerly Parent Portal) accounts will be sent in September to the parent/guardian email address we have on file. There is no need to complete additional paperwork. For students who enroll after the start of the school year, account information will be sent to parents/guardians via email within 1-7 business days of your student enrolling. Please note the Campus Parent is not currently used for Pre-K students.

Existing Users

Campus Mobile App

Once Parents/Guardians have created an account for the Campus Portal from a browser, the mobile app can be downloaded to a mobile device from the app store. Enter 'North' or 'Maplewood' in the District Name and select Minnesota as the State. Select North St Paul-Maplewood and enter your Username and Password.

Campus Parent

Campus Student

Update Information

Action needed: Complete the Back-to-School Update by August 31, 2024Every year, District 622 asks the primary household member to update their Campus Parent account. Verifying family and student information is important to ensure you receive proper services, eligible transportation, and important communications by mail, phone, text, and email. Bus routes for eligible students can only be scheduled once this information is updated.

July 15 to Aug 31, 2024 - update open for returning families
Aug 15 to Aug 31, 2024 - update open for new-to-622 families
New families will receive an email on August 15 with instructions for logging into their accounts to complete the annual update and access all the features of Campus Parent

Note that you will not be able to access the other Campus Parent features until this review has been completed.

Visit isd622.org/campusparent to log in and complete this step.

Visit isd622.org/services/update-campus-parent for more information, frequently asked questions and instructions.

Parents/guardians have the ability to update household information (phone number, address, cell phone, work phone, and email) through the Parent Portal. This information will be applied to all of your students enrolled in ISD 622 schools. Simply click on 'More' and then the Address or Family Information you wish to update. You will be contacted if more information is needed.

Security features of Campus Parent

Access to Campus Parent is as available and at your own risk.
All attempts at logging into the system are recorded, including a traceable audit trail, to the unique address of the computer attempting to connect.
Complex (strong) passwords are enforced for Parent Portal login.

Concerns regarding Campus Parent data

Grade posting should occur within ten school days following the due date of any assignment, project or assessment.
Parents with questions about Campus Parent data such as attendance, grades or performance marks are encouraged to address these issues in the following order:
- Discuss the issue with their child.
- Discuss the issue with the teacher via email or personally. A link to the teacher’s email address may be found in the student schedule.
- Discuss the issue with the Administrator in your child’s building.

Additional questions or comments about Campus Parent may be directed to parentportal@isd622.org.

Frequently Asked Questions

Can I use my mobile device to access the Campus Parent?

Why can’t I call my child’s school to obtain my password?

I have forgotten my user name and/or my password. What do I do?

What should I do if I believe my child’s attendance is not accurate?

Why do some classes have many assignments listed and others do not?

My child’s grades have not been updated for the past week. Who do I contact?

My child will move to a different ISD 622 school next year. Do I need to reapply?

What is the best way to contact the classroom teacher?

Campus Parent Instructions

Campus Parent provides real-time access to student information, including:

Announcements
Assignments
Attendance
Grades
Schedules
and More (Address, Health, Transportation, etc.)
Actual options may vary by school and grade level.

If you have more than one student, you can toggle on the upper right-hand corner to change students.

Campus Parent is also used for families to provide Annual Updates of student and family information. This is available August-November and required for each student.

Parents do not need to reapply every year, nor do they need to reapply when their student progresses to another ISD 622 school.

Campus Parent Portal accounts are available only to adults indicated as “Guardian” on the student registration.

Accessing your Campus Parent Account

Campus Parent Instructions

Go to login page: https://campus.isd622.org/campus/portal/parents/nsp.jsp

Enter Parent Username: (usually a 4-6 digit number + your last name)

Enter Password: ____________________

First time logging in?

You will need to log in using a laptop or desktop computer the first time - it will not work on a mobile device.

Once the account has been created, parents can use mobile devices to access Campus Parent.

Download the free Campus Parent app from the Google Play Store or the Apple App Store. Within the app:
Search for 'Campus Parent' and download.
Enter 'North' or "Maplewood' in the District Name and select Minnesota as the State.
Then select North St Paul-Maplewood and enter your Username and Password.

Forgot Password?

Don’t know your password?

Use the Forgot Password link to send a reset message to the email address on your account.
If you don’t have access to the email address or if you don’t receive an email:
- Email campusparent@isd622.org
- Include your child(ren) name(s) and the school(s) they attend
- You will receive an email with a temporary password for logging into the account and will be able to reset your password to login.
- Write down your new password for future use: ___________________________

Adding a New Student

Your Campus Parent Account will also allow you to add/enroll a new student (such as a child starting Pre-School, a foreign exchange student, a foster child, or a relative now living with you).

To add a student:

Log into your Campus Parent Account

Click on More

Click on Online Registration.
Choose the 1st option (New Student).
- Click on Start.
Select your preferred language

Review/update the Household, Parent, and Emergency Contact information that is already entered.
Add the new student information in the Student section
Submit your application when all sections are completed.
You will receive an email confirming your submitted application.
You will receive further email communication from the Enrollment Center when they review the application.

Annual Update

Campus Annual Update

The Annual Update is an online form that allows each family to review information previously entered and make any changes/updates. This information is particularly important regarding:

Student health conditions
New addresses
Updated phone numbers
Renewed agreements regarding field trip permissions, Device Use and Student Guidebook review.
This is also the opportunity to complete the annual Educational Benefits survey that helps determine important funding for our district.

The deadline for completing this required step is Nov 1.

Please note that only parent guardians in the Primary Household of the student are able to complete the Annual Update for their child.

To complete the Annual Update and agreements:

Log into your Campus Parent account:
- https://campus.isd622.org/campus/portal/parents/nsp.jsp
- Click on More in the list on the left, at the bottom
- Click on Online Registration.
- Choose the 2nd option (Annual Update).
  - Click on Start.
- Select your preferred language
- You will review/update all sections and required fields.
  - The Release Agreements section for each student will contain the Tech Agreement, Field Trip permission, etc.
  - You can save your progress as you go and come back to the same window to continue.
- If you have any questions about the Annual Update, please contact campusparent@isd622.org
- When you have completed all sections, you will SUBMIT the form and your information will be sent to the District for review and updating.
- Any changes to Health or Medications will be sent to the Health Office.
- Your status for the Annual Update will show as Complete.
- You will receive an email confirming your submitted application.
- You will receive further email communication from the Enrollment Center when they review the application.

Campus Mobile App

Campus Parent

Campus Student

Security features of Campus Parent

Access to Campus Parent is as available and at your own risk.
All attempts at logging into the system are recorded, including a traceable audit trail, to the unique address of the computer attempting to connect.
Complex (strong) passwords are enforced for Parent Portal login.

Concerns regarding Campus Parent data

Grade posting should occur within ten school days following the due date of any assignment, project or assessment.
Parents with questions about Campus Parent data such as attendance, grades or performance marks are encouraged to address these issues in the following order:
- Discuss the issue with their child.
- Discuss the issue with the teacher via email or personally. A link to the teacher’s email address may be found in the student schedule.
- Discuss the issue with the Administrator in your child’s building.

Additional questions or comments about Campus Parent may be directed to parentportal@isd622.org.

Frequently Asked Questions

Can I use my mobile device to access the Campus Parent?

Why can’t I call my child’s school to obtain my password?

I have forgotten my user name and/or my password. What do I do?

What should I do if I believe my child’s attendance is not accurate?

Why do some classes have many assignments listed and others do not?

My child’s grades have not been updated for the past week. Who do I contact?

My child will move to a different ISD 622 school next year. Do I need to reapply?

What is the best way to contact the classroom teacher?

Internet Use by Students

Access to the Internet enables students to explore libraries, databases, and other resources around the world, enhancing their education. The use of the Internet will be related to learning activities, established curriculum, or officially sanctioned extra-curricular activities.

District 622 reserves the right to monitor content and use of information networks, including personal files and e-mail files of students, and to take appropriate disciplinary action when violations occur. Users should expect only limited privacy in the contents of personal files in the school district systems.

A parent/guardian signed District 622 Chromebook/Device User Agreement form will be required by each student to be allowed access to the District’s wireless network.

524-Internet, Technology, And Cell Phone Acceptable Use And Safety Policy

Rationale: School District 622 – North St. Paul-Maplewood-Oakdale shall set forth policies and guidelines for access to the school district computer system and acceptable and safe use of the Internet, including electronic communications.

More Information about 524-Internet, Technology, And Cell Phone Acceptable Use And Safety Policy

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