Billing and PaymentsBilling
Adventure Connection/Epic Summer uses a paperless billing system.
School YearYou will be emailed on the 15th of each month alerting you that your invoice for the current month is ready to view.SummerAny accounts not paid within 5 days of the due date will risk having their care suspended.
Payment will not be accepted at the sites. No credit will be given for illness or absence.
Online: Make payments online using a credit card, debit card, or a checking/savings account.
Mail: Mail a check or money order to: Adventure Connection, 2520 E. 12th Ave., North St. Paul, MN 55109
Walk In: Deliver your check, money order or cash payment to the Adventure Connection office at 2520 E. 12th Ave., North St. Paul, MN 55109 or place it into the hallway drop box.
Phone: Call the office at 651-748-7432 to pay with a credit card or checking/savings account.It is your responsibility to make payment by the due date. If you do not receive a bill, notify the billing secretary for assistance in determining the amount due and to request a replacement (emailed) invoice.Late/Past Due Payments: A $20.00 late payment fee will be assessed to your account after the last day of the month on any unpaid balance. In the event that your account becomes delinquent, you will be notified in writing. Failure to make payment in full will result in suspension from the program until the account is paid in full. No credits will be given for the dates your care is suspended due to non-payment. Chronic, or three consecutive, late payments may jeopardize your child care services.If you are unable to make your payment by the due date, call the billing secretary to discuss payment arrangements. If no payment or contact is made by the end of the month, child care will be suspended. Families whose accounts are past due will not be able to sign up for additional care, add days to their contract or attend non-school days.If a check is returned due to insufficient funds, all future payments must be made in cash, money order, or credit card and you will be responsible for any recovery fees.Schedule Changes and Withdrawals
The person who submits the registration request for Adventure Connection/Epic Summer is responsible for all costs incurred for contracted days whether your child attends or not, unless we have received a written contract change or withdrawal with sufficient notice.School YearA status change request must be made one week in advance of any changes in your schedule. Registration and schedule changes can be done online. Accommodating such a request is subject to the approval of the site manager and will be based on space availability, student/staff ratio and other guidelines. There is a $15.00 schedule change fee for all schedule changes. A two week written notice is required when withdrawing from the Adventure Connection school year program. If no notice is given, two weeks of tuition, per child, will be charged to your account. This applies to school year only.SummerChanges can be made to your summer contract up until noon on June 1. Change requests must be made online. All schedule changes will incur a $15 schedule change fee. No changes or cancellations can be made to summer contracts after June 1. You are responsible for all days/weeks for which you have registered. Credit for days missed cannot be issued regardless of the reason, i.e. illness, vacation, change of plans, etc.Minnesota Child Care Assistance or Other Assistance Programs:If you receive county child care assistance, your invoices will be sent on the first day of your bi-weekly service period and your co-pay will be due by the last day of the service period. Please pay close attention to the due dates on your invoices. Invoicing will be done every two weeks.
The registration fee must be paid at the time of registration. Your registration fee will be applied to your co-pays, any additional fees (late pickup fees, schedule change fees, etc) or any amount that the county doesn't pay. If, at the end of the season (summer or school year), any remainder of the registration fee remains, it will be refunded to you. The county WILL NOT be billed for the registration fee, as it is being applied to your charges. Should you decide not to use care with us, the fee is not refundable.
Year-end tax statements can be accessed through your online account mid to late January. Tax statements are not mailed.
IMPORTANT: Make sure we have the correct email address on your account to avoid any problems in setting up your online account.