METRO MOBILITY

Description: Metro Mobility is a shared ride public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Trips are provided for any purpose.

Eligibility: To be eligible for Metro Mobility a person must be “unable” to use the fixed-route at least some times.  If their disability makes it “hard” or “harder” for them to use the fixed route they would not qualify for Metro Mobility. For more information on eligibility visit: https://metrocouncil.org/Transportation/Services/Metro-Mobility-Home/Eligibility-Certifications.aspx

Metro Mobility Fares: Customers can pay with cash or a Go-To Card and are not required to pay the fare if the vehicle arrives more than 30 minutes after the scheduled pickup time.

Customers who arrive late for appointments or are on buses longer than the maximum on-board time should contact the Metro Mobility Service Center for fare reimbursement. For more information on Metro Mobility fares, visit: https://metrocouncil.org/Transportation/Services/Metro-Mobility-Home/Paying-for-Trips.aspx

Contact Information: Phone- 651-602-1000 (General Info) or visit:  https://metrocouncil.org/transportation/services/Metro-Mobility-Home.aspx